TERMS OF USE AND PERSONAL DATA PROTECTION POLICIES

This Privacy Policy is an integral part of the Terms of Use of the TrackerWay – https://www.trackerway.com program , special software for managing and locating devices and GPS trackers. Our company is committed to protecting the confidentiality and confidentiality of the information provided to it and complying with the applicable data protection law and the requirements of the General Data Protection Act (GDPR). We only collect personal data voluntarily provided by Internet visitors so that we can provide them with the requested services.

1.1 When do we collect personal data? What data do we collect?

The visitor / user may visit our site without disclosing his / her identity and without providing any personal information without his / her express consent. However, in order for the visitor / user to use the fleet management program, he / she accepts all of the terms hereof. We receive your personal data if you choose to provide it. By registering and / or submitting your personal data, you also consent to the use of this data in accordance with these purposes.
Your personal data is not used for other purposes unless we obtain your permission or unless this is required or permitted by law. IP addresses (= the number assigned to your computer each time you access the internet and allow computers and servers to be identified and communicate with each other) that visitors appear to be able to be recorded for security of information technology and diagnostics of systems.


1.2 What is the legal basis for the use of your personal data?

Our company collects only personal data that is necessary to fulfill the purpose of your contract, namely the monitoring of your devices (its geographical position). The General Privacy Policy allows us to process personal data when it is disjointed (or cumulatively ) The following :
a) Execution of a contract: this happens when processing your personal data is necessary in order to fulfill our obligations arising out of the contract.
b) Legal obligation: this is the case when we are obliged to process your personal data to comply with a legal obligation such as keep records for tax purposes or provide information to a public body or a law enforcement authority.
c) Your consensus. You can withdraw your consent at any time, by contacting our email.


1.3 Data subject - user rights

The data subject (hereinafter referred to as "user") has access to personal data collected and processed by Company as well as the right to be informed, upon request by e-mailing us or calling us.
Access to your personal information is free of charge. Before we can satisfy your request and in order to have security in our transactions, we may ask for proof of your identity and sufficient information about your transactions with us from which we can identify your personal information and identify you. If the data we have for you is inaccurate, you may ask us to correct any inaccuracies in your personal data.
You may modify, correct, supplement your personal data processed by our Company by emailing us. You also have the right to object to the processing of your personal data by us (objection) if we do not have the right to use them anymore, request that you delete from our file (delete right) or request that their processing be restricted to certain cases (right to limit processing). In order to exercise all of the above rights, you will be able to contact us by email or telephone Upon consideration of the relevant request, the Company will proceed within one month to its satisfaction provided that it is legal and valid. The User may revoke this consent to process personal data by sending an email to our e-mail address or by telephone.

1.4 Disclosure and Transmission of Personal Data

Our Company does not transmit, disclose personal data to third parties, unless this is required for our legitimate business and business needs in order to respond to your requests and to provide our services and / or as required by law. Our company may disclose personal data in response to requests from courts, judicial authorities, governmental or law enforcement authorities, whenever it is necessary or prudent to comply with applicable law, court rulings or court or judicial or court orders or rules. Personal data disclosures may also be required for audits relating to the protection of personal data and safety and / or security investigation or response to a complaint or security threat.

1.5 Data Security, Privacy Fraud Incidents, Storage, Time of Observation, and Data Integrity.

Our Company applies reasonable security policies and procedures to protects personal data and information from unauthorized loss, misuse, alteration or destruction. The Company is committed to protecting the personal information and data provided by visitors / users. For this purpose, it has taken the necessary technical security measures and organizing the processing of user's personal data. Personal data collected is stored on password-limited restricted servers and the Company uses special technologies and procedures to enhance the protection of this information against loss or misuse and to protect against unauthorized access, disclosure, modification the disaster. However, although the Company makes every effort to protect the foregoing, it can not guarantee that these technologies and processes will never be compromised in any way. Despite the efforts being made, security can not guarantee absolutely against all threats. In the case of loss or violation of personal data, we have a specialized incident handling team and a process of dealing with these incidents in order to re-establish the violation as soon as possible, to limit the possible consequences and to comply with our obligations under the law. ccess to your personal information is restricted to those who need to know them. People who have access to the data are required to keep the data confidential. To this end, if any visitor / user perceives any illegal, malicious, inappropriate or fraudulent use of personal data that is in any way related to the use of the online store, he undertakes to notify the event directly to the Company. Otherwise, he / she will also be liable to the Company. We also keep the personal data we collect from you only for the time we need this data for the purpose for which it was collected or for compliance with the individual's request, or until the person is required to delete it from the subject.

1.6 Other Terms of Service Agreement

1.6.1 The Subscriber is bound to use the Service to receive and send data: (a) In accordance with any instructions or modes of use to be specified by the Provider; (b) For the purposes for which the Service is provided; (c) In accordance with the laws State relating to the provision of the Services.

1.6.2 It is the responsibility of the Subscriber to ensure that the Services provided will not be used to send or exchange any content: (a) Disgusting, pornographic, illegal or embarrassing, annoying, abusive, threatening, harmful, vulgar, obscene, violent, racist or any other (b) which is a breach of personal liberty and human rights, distortion of the facts, copyright infringement; (c) which violates or encourages others to harming the laws, public order or security and social peace and causing annoyance or unreasonable worry.

1.6.3 The Provider has no responsibility and reserves any legal right in the event of a breach by the Subscriber of the terms of this paragraph.

1.6.4 The provider is solely responsible for the smooth operation of its services. It is expressly agreed that the provider is not liable for any lost profits, direct or indirect damages of the Subscriber. The Provider is also not liable for any damage to the Subscriber in the event that due to actions necessary for technical or operational reasons or reasons for maintenance of the equipment of the Company, the Service has been prevented or made difficult. The provider clarifies that the fleet management service is not designed for use in medical applications or services related to patient rescue or other urgent life and safety needs.

1.6.5 Ensuring the secure operation of the Subscriber Network (LAN) is the sole responsibility of the Subscriber. The Subscriber is solely responsible for the protection of both its networks and systems from electronic viruses, Trojan horses and any other programs that may cause problems for devices and networks.

1.6.6 The Provider may, in its sole discretion, discontinue / disable the Services provided to the Subscriber if it receives the Subscriber's consent or if there are indications of fraud.

1.7 Privacy


1.7.1 The Subscriber acknowledges that fleet monitoring of vehicles, mobile tracking devices, and mobile phone and tablet tracking applications through the Fleet Management fleet management service entails monitoring the location and route of users' vehicles on which the equipment necessary for the provision of the service is established. For these data which are both personal data of drivers and users responsible for the processing of these drivers' personal data is only the Subscriber, taking into account that such personal data is not processed by the company, which merely provides data transfer services to the subscriber.

1.7.2 The data is stored on the servers of the provider for the sole purpose of accessing them on behalf of the Subscriber. For this reason the Subscriber with signing this contract declares and warrants that he has informed the users drivers of the locating devices that exist vehicles, mobile device holders as well as those using mobile tracking applications.


1.7.4 The Provider has no responsibility towards users of Subscriber's fleet vehicles, mobile device holders, and anyone using mobile or tablet localization applications for any violation of the Privacy Act by the Subscriber.

1.7.5 The Subscriber is bound by the signing of this agreement to indemnify the Provider for any amount that may be required to pay to third parties for the above cause.

1.7.6 The Provider is responsible for processing solely the data related to the billing of the Service.

1.7.7 By signing this Agreement, the Subscriber agrees that he has acknowledged that he accepts all the terms stated in this contract

1.8 Contact us

If you have any questions, comments or complaints about managing or protecting us from your personal data, or if you wish to modify your personal data or exercise any of your rights as a data subject, please contact us. The Processing Manager is called Papoulakis Leonidas and you can contact him via the email or phone numbers of the company. Following the User's consent, which will be provided with its validation "I KNOW THE TERMS OF PROCESSING OF PERSONAL DATA AND AGREE" when creating an account and using the site / software, which will also be provided by validating the indication "I KNOW THE TERMS OF PROCESSING OF PERSONAL DATA AND AGREE" in the course of the execution of the service contract, the processing of personal data in order to serve the contractual purpose and to improve the provision of services in compliance with Law 2472/1997, 3471 / 2006, 3917/2011, EU Regulation 2016/679 and the relevant domestic and European legislation in general, the Rules of Procedure of the Personal Data Protection Authority and the Authority's decisions as set out in this Statement.